Renewal Audit: Step by Step Approach to a Successful Approval!

NDIS commission is mandated to place checks and balances on all registered NDIS Service Providers to ensure that all NDIS funded services are delivered ethically and responsibly. This helps in safeguarding the interests of NDIS participants. Renewal Audit is an opportunity for the registered NDIS providers to prove that they are committed to renewal audit. Renewal audit also gives an opportunity to already registered NDIS providers to prove and demonstrate that they are capable of providing quality services to participants on a consistent basis over the period of time. An NDIS Auditing and Consulting firm may make this process easy for you.

Existing Providers are required to submit an application which include all the details and documentary evidence to prove their eligibility and capacity to continue as a provider.



Steps for Renewal Audit

i)             Log on to the Commission Portal:

NDIS commission portal is crucial for all providers to maintain and meet the requirements. Auditors also use this portal to review application for registration or renewal. You can use NDIS Commission Portal to update your registration details and proceed with your registration renewal.

Portal is an essential component of NDIS Quality and Safeguards Commission that help ensure that safe and quality NDIS services are provided to all the participants. An NDIS auditing consultants may help you throughout this process.

ii)            Completion of Application:

Already registered providers are required to update information of  organisation and complete self-assessment according to the NDIS standard Practices. This will ensure that a provider is delivering the high standards of supports and services to cater the needs of its participants.

iii)           Involve an Auditor

Engaging an auditor is crucial in renewal process, auditor will ensure that you understand the findings of the audit. You will also have the opportunity to ask questions. After completing his assessment, auditor submits audit report to NDIS commission through the commission’s portal. This makes it easy for you to track progress of renewal application.

NDIS Audit is considered to be pivotal as it is the most important part of ensuring that the organisation is providing quality services to its participants. This process differs for the verification and certification audit.

Certification Audit

Certification audit is essential when a provider is involved in providing high risk or complicated services. Certification Audit includes assessments for

  • Risk Management
  • Support Delivery
  • Service Environment
  • Operational Management and Governance

Verification Audit:

When a provider delivers services which are less complex and have lower risk, it needs to pass verification audit process. In verification Audit, a provider is liable to show evidence of:

  • Relevant Qualifications
  • Experience and Expertise of the offered services.
  • Risk Management
  • Incident and Complaint Management

After you have submitted the required documents and evidence along with the quality auditor report, you need to wait until the commission announce its decision regarding the renewal. Commission decides after reviewing the auditor’s report and the documents you submitted. If you are approved, then you will be notified through portal. Approval of renewal means you are allowed to continue the quality support and coordination services to the participants.

How Vertex Keep Your Head High Throughout the Process?

By following the above process, and working closely with the quality auditors, you can keep on providing Trusted Support Coordination services. If you are fed up of taking care of all this documentation stuff and want to solely focus on your participants this is where Vertex NDIS consulting and auditing services come to your rescue. Vertex is a top rated NDIS Consulting firm. Whether you are preparing for a certification or verification audit, it is essential to stay organized and clearly communicate with the NDIS Commission throughout the process. We ensure that your get through your audit process without any difficulty. Whether it is hectic documentation or audit preps, Vertex Consulting and Compliance Group will help you to get through this process without the slightest hitch. This will not only relieve you of tiring documentation process but also help your participants live a better life.

Location: Melbourne VIC, Australia

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