Settling Non-Compliances in an NDIS Business!

Non-compliance means that you are not following NDIS rules and regulations. Non- compliances can be accidental or intentional. According to the NDIS, Non-compliances can be categorised into six major types.

Error or Mistake: This non-conformity is something spontaneous or without any intention to gain something.

Misuse: Using the funds of a participants that is not in accordance with the participant’s goals and plan.

Conflict of Interest: This type of non-conformity occurs only when a person is involved in serving more than one participant or organisations. Conflict of interest arises when you do not manage or declared this properly.

Dishonest Practices: This type of non-compliance is more of an ethical issue than the legal. This shows unscrupulous behaviour that is not in favour of participants.

Fraud: This would occur when someone is trying to get more gains through deception.

Corruption: This type of non-compliance is considered to be the criminal. This also includes bribes, breach of public interest, or biased exercise of official functions.

Addressing Non-Compliance and Non-Conformities in NDIS

Addressing the non-compliances is not just investigating and highlighting the issues or penalising the ones involved. It is also an informative practice to let participants and providers aware that why they are making mistakes and how these can be avoided. This also helps people to identify and report any unscrupulous behaviour. The main purpose of NDIS commission is to ensure a balance between provision of better and informed services to the participants, while also endorsing high quality supports with proper safeguards in place. This objective can be achieved by following few steps:

  • Inform and Educate.
  • Work with NDIS Consulting Agencies to plan strategies to fix these problems.
  • Analysing emerging risks.
  • Enforce the law where appropriate and necessary through administrative actions or initiating formal implementation procedures.

How NDIS Auditing Can Help to overcome these non-compliances?

NDIS auditing can help you identify the area that is not compliant with NDIS standard procedures. It highlights the conflict on which you should work to settle these issues. To settle these non-compliances and non-conformities, NDIS providers are allowed to receive assistance in your audit preps to help you get rid of all non-conformities and make your business better compliant with NDIS standard rules and regulations. It's helpful to have an expert to guide you through out the process. Professional preps under NDIS consulting and auditing firm will result in less stress and fewer non-conformities.

Purpose of an NDIS audit is to ensure the delivery of safe and fair supports and services to the participants. NDIS audit an essential requirement for all providers for retain their registration with NDIS as a provider. It is a serious business hence requires a careful planning and execution of the whole process by quality NDIS Auditors. Type of audit that a provider has to go through depends on level of supports it delivers. NDIS providers who are providing low risk supports needs to undergo through verification audit whereas the provider involved in more complex care are supposed to undergo through Certification Audits.

Steps that lead to a successful NDIS Audit

Vertex Consulting and Compliance Group is a leading NDIS consulting firm in the Victoria region. Vertex helps you to plan and prepare for your NDIS auditing process and ensure the quality supports and services are provided to the participants on consistent basis. That’s why it is necessary to get started your preparations and organise records. These records are used as an evidence in NDIS audit and helps you sailing smoothly.


Location: Melbourne VIC, Australia

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