Tips for Getting Through Your NDIS Audit!

In order to get registered with NDIS, all providers must qualify NDIS Practice Standards. To check whether a provider is compliant with the standard policies and procedures, it must undergo an NDIS auditing process. Audit process starts once you get registered to NDIS. NDIS auditing is usually quite cumbersome and a pretty stressful experience for the providers. But you need not to panic about this hectic process. Here we’ll discuss about detailed facts of NDIS auditing and will provide you a check list so that you may get an easy understanding of how audit process works and you can get through this process without any slightest hitch.

Steps That Lead to A Successful NDIS Audit

NDIS audit is designed so to ensure the quality supports and services are provided to the participants on consistent basis. That’s why it is necessary to get started your preparations and organise records. These records are used as an evidence in NDIS audit. There are five steps in an NDIS audit, following which will not only help passing your NDIS audit but also leads you to the delivery of exceptional services.

NDIS Auditing

1.    Be Organised

Operating and organizing an NDIS business is usually a hectic job. Practically it is a grand task to keep all the activities recorded to use as evidence and documentation. Ideally a provider should have a framework to record the process in a robust manner.

First thing you should begin with is self-assessment. This will provide with the relevant supporting evidence. If you still face problem in recording the evidences, then using some NDIS specific organisations platforms may make the process of recording and keeping record of the evidences that NDIS auditors require to access. These evidences may include:

  • Incident Management Processes and Policies
  • Risk and Complaint Management Processes and Policies
  • Relevant Qualifications and Experience

1.    Managing Quality of Your Business

Managing quality of your business is an ongoing process. You should devise effective plans to improve the quality of life of the people living with disabilities. Ensuring quality and safety of services and supports provided to NDIS participants is the major focus of an NDIS audit. Purpose of NDIS audits are never to fail you. If minor non-conformities are pointed out during the audit you will be given 12 months and for major non-conformities you are given 3 months to rectify.

2.    Managing Risk Assessments

It is necessary that you keep an up to date risk register to keep a track of potential risks. NDIS has made some risk assessments compulsory like vetting of support workers.

A provider should perform following risk assessments for the following key factors for sailing smoothly through NDIS auditing process:

  • NDIS participants, employees and the community
  • injury, neglect and mistreatment
  • information security and
  • continuity of supports

1.    Focus on Effective Communication

Communicating effectively with the participants about their rights and responsibilities is a key to pass your audit. You should clearly communicate about the complaints, incidents management processes, and other procedures with your participants.

2.    Keeping Record of Evidence

Keeping track of client records, incidents management, employee record and participants funding before you are audited is going to save you from any problem on the day of audit and may impress your auditors.

How Vertex Consulting Can Help You Get Through?

If you are fed up of taking care of all this documentation stuff and want to solely focus on your participants this is where Vertex NDIS consulting and auditing services come to your rescue. We ensure that your get through your audit process with any difficulty. You take care of your participants and Vertex NDIS Auditing and NDIS consulting services will take care of all this hectic paper work. This will not only relieve you of tiring documentation process but also help your participants live a better life.


Location: Melbourne VIC, Australia

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